Job Detail

Job Detail

• Salary:14000 - 14500
• Industry:Information Technology and Engineering
• Role Category: BPO Jobs
• Job Type:Work From Home Jobs

Location

• City:Dharwad
• Country:India

Job Responsibilities

Requirements:

- Fluent Written And Spoken Tamil, Hindi and English

- Should have Laptop or PC (atleast i3 processor & 8GB RAM) to Work from Home.

- Should have dual monitor for if PC or a external monitor if Laptop for multitasking

- Should have broadband internet connection

- Should have proper power backup system (inverter/ups) to prevent work interruption in case of power cuts

- Comfortable using computers.

- Typing Speed of 50wpm

- High school diploma, general education degree, or equivalent.

- Candidate comfortable with Morning shift 6am to 2pm, Evening shift 2pm to 10pm and Night shift 10pm to 6am

(employees should be able to do all the shifts on rotation basis. Single shift is not allowed)

Responsibilities:

- Knowing our products inside and out so that you can answer questions.

- Responding promptly to customer inquiries.

- Communicating with customers through various channels.

- Acknowledging and resolving customer complaints.

- Processing orders, forms, applications, and requests.

- Keeping records of customer interactions, transactions, comments, and complaints.

- Communicating and coordinating with colleagues as necessary.

- Providing feedback on the efficiency of the customer service process.

- Ensure customer satisfaction and provide professional customer support.

Please contact us at rishigbb@gmail.com or at skype https://join.skype.com/invite/wksG2yTi6uXd